Your Privacy Is Our Responsibility
It is our commitment to transparently inform you how your personal information is collected, stored, and used on the 77hba platform.
By using the 77hba website, you are considered to have accepted the terms of this privacy policy. Please read this document carefully. If you have any questions, contact our support team.
What Information We Collect
During registration and use of services on the 77hba platform, we may collect the following types of information. This information is used to ensure a secure experience for you and to improve the quality of the platform.
Identity Information
- Full name and date of birth
- Username
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
Transaction Information
- Financial transaction history
- Deposit and withdrawal amounts and dates
- Payment methods used (bKash, Nagad, Rocket)
- Mobile banking account number (for transaction verification)
Technical Information
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Operating system
- Cookies and session data
Gaming Activity Information
- Types and history of games played
- Bet amounts and results
- Session duration
- Bonus and promotion usage details
Methods of Data Collection
77hba collects information in the following ways:
- Directly provided information: Information you submit through registration, login, or contact forms is collected directly.
- Automatic collection: While you browse the platform, certain information is collected automatically through cookies, log files, and similar technologies.
- Third-party payment services: Relevant financial information is processed when transactions are carried out through bKash, Nagad, or Rocket.
- Verification services: Trusted third parties may be used to assist with identity verification.
You have the option to manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.
Why We Use Your Information
77hba uses your information only for legitimate and transparent purposes. The main reasons for its use are outlined below:
Account Management
Your information is used to create, verify, and secure your account. This includes age verification (confirming 21+) and identity validation.
Transaction Processing
Transaction-related information is used to complete deposits and withdrawals and to prevent financial fraud.
Customer Support
Information about your account and activity is needed to provide you with effective support via 24/7 live chat and email.
Platform Improvement
User experience is analyzed to continuously improve the platform's functionality, design, and quality of service.
Security and Fraud Prevention
Information is monitored to prevent unauthorized access to accounts, fraudulent activity, and money laundering.
Notifications and Communication
Your contact information is used to send you important account-related notifications, promotional offers, and updates about policy changes.
Sharing Information with Third Parties
77hba does not sell your personal information and does not disclose it to third parties for commercial purposes without permission. However, limited information may be shared in the following circumstances:
- Payment service providers: Information necessary to process transactions through bKash, Nagad, and Rocket is shared with the relevant institutions. This information is used solely for the specific transaction.
- Technology and game service providers: Limited technical information may be exchanged with game developers including Pragmatic Play, Spribe, PG Soft, and JILI, among others, for the operation of gaming activities.
- Legal obligations: Information may be provided in response to a court order or a lawful request from a relevant authority.
- Fraud and money laundering investigations: Information may be provided when needed to assist in combating and investigating financial crimes.
- Corporate restructuring: If a business merger or transfer ever occurs, user information may be transferred to the new entity — while maintaining the same privacy standards.
Data Security Measures
77hba uses industry-standard security technologies and practices to protect your information. The key components of our security framework are outlined below:
SSL Encryption
All data transferred between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology, which prevents third-party access.
Secure Servers
Your personal information is stored on secure servers protected by firewalls and access controls to prevent unauthorized entry.
Access Controls
Only authorized staff may access your information, and only when required for specific tasks. All access is recorded in logs.
Password Protection
Your password is not stored directly but kept in hashed form, so no one can read it. However, keeping your password confidential is also your own responsibility.
Cookie Policy
77hba uses cookies to improve your browsing experience and to ensure the functionality of the platform. Cookies are small text files stored on your device.
Types of Cookies
- Essential cookies: Essential for the basic functionality of the platform. Used for login sessions and security verification.
- Functional cookies: Remember your preferences and settings, such as language preference and display settings.
- Analytical cookies: Help improve the quality of service by analyzing patterns of platform use. These cookies do not contain personal identity information.
- Security cookies: Detect and prevent fraudulent activity.
You can manage or disable cookies from your browser settings. However, disabling essential cookies may make it impossible to log in or carry out transactions on the platform.
Your Rights and Controls
As a 77hba user, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access Information
You can request at any time to know what information we hold about you. We will respond within a reasonable time of receiving your request.
Right to Correct Information
If any of your information is incorrect, you can request a correction. We will update it subject to identity verification requirements being met.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, information required for legal obligations or fraud prevention may be retained.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Urgent account-related notifications cannot be turned off.
Data Retention Period
We retain your information only for as long as necessary. The retention period is determined based on the type and purpose of the information:
- Account information: For as long as the account is active and for the legally required period after the account is closed.
- Transaction records: For a specific period as required by financial regulatory bodies.
- Gaming history: For a specific period to maintain responsible gaming standards and for dispute resolution purposes.
- Cookies and session data: Session cookies are deleted when the browser is closed; persistent cookies generally have a lifespan of 30 to 365 days.
- Support chat records: For a limited period for service quality improvement and dispute resolution purposes.
Protection of Minors' Information
77hba is intended for users aged 21 and above only. We do not intentionally collect any information from minors. If we suspect that a user is under 21, we will immediately suspend their account and verify their information.
If you become aware that a minor has registered on 77hba, please notify us immediately at [email protected]. We will take prompt action.
Policy Changes and Updates
77hba reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- The updated policy will be published on this page.
- For significant changes, a notification may be sent to your registered email address.
- A notification may be shown when you log in to the platform.
If you continue using 77hba after changes are made, you will be considered to have accepted the updated policy. We therefore encourage you to visit this page regularly.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. We provide support in both Bengali and English.
Do You Have Questions About Your Privacy?
Our 24/7 support team is always here for you. For any data protection queries, contact us via live chat or by email at [email protected].
Contact Us via Live Chat